Client Engagement

The DBFS ethos is founded on building relationships with our clients. By understanding our clients’ people, technology, culture and processes, we are better placed to offer a value add service. We invest time in visiting our clients and understanding their strategic roadmaps and challenges and this helps shape some of our topical thought leadership. We also recognise that our clients are very varied in size and form and therefore want to engage with us in different ways.

Stand Alone Advice

Our advisory services are usually utilised as part of a wider piece of delivery work. However, there are times when our clients wish to engage purely for a stand-alone piece of advisory work. These are typically in areas we have specialisation in or often clients are able to utilise our services to act as a quality barometer; to review and ensure their projects or processes are aligned to best market practice. These types of engagements can be undertaken on a fixed cost basis depending on the nature of the assignment.

Complementary Advice

We often provide complementary advisory services to our clients. This occurs most often when we are engaged as part of a wider deliverable and we are able to tap into our internal advisory services across market offerings. In addition, we are always happy to meet with organisations to discuss market trends and drivers and share our market intelligence and knowledge. We see this as always adding value and falls in line with our desire to build new or strengthen existing relationships within the market.

Level of Service

Our clients can choose the level of assistance they require on a case-by-case or project-by-project basis as our engagement model is designed to achieve maximum return for each investment initiative.

 

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